Policy and Systems

Nondiscrimination on the Basis of Disability

Under Section 504 of the Rehabilitation Act of 1973 and Railroad Retirement Board (RRB) regulations, no qualified person may be discriminated against on the basis of disability. RRB programs and activities must be accessible to all qualified applicants and beneficiaries, including those with impaired vision or hearing. Disabled persons needing assistance (including auxiliary aids or pro-gram information in accessible formats) should contact the nearest RRB office.

Read more about Nondiscrimination on the Basis of Disability

Field Office Assistance

If you need to personally visit one of our field offices, please call for an appointment. You will not be refused service if you do not have an appointment, but our staff can serve you better when an appointment is made. Railroad Retirement Board offices are open to the public from 9:00 a.m. to 3:00 p.m., Monday through Friday. To locate the nearest RRB office, visit our web site or call 877-772-5772.

Read more about Field Office Assistance

Nondiscrimination on the Basis of Disability

Under Section 504 of the Rehabilitation Act of 1973 and Railroad Retirement Board (RRB) regulations, no qualified person may be discriminated against on the basis of disability. RRB programs and activities must be accessible to all qualified applicants and beneficiaries, including those who are vision- or hearing-impaired. Disabled persons needing assistance (including auxiliary aids or program information in accessible formats) should contact the nearest RRB office.

Read more about Nondiscrimination on the Basis of Disability

Fraud and Abuse Hot Line

Call the toll-free Fraud and Abuse Hot Line if you have any reason to believe that someone is receiving railroad retirement or unemployment-sickness benefits to which he or she is not entitled; that persons responsible for the financial affairs of minors or incompetent beneficiaries are misappropriating benefits; or that a doctor, hospital, or other provider of health care services is performing unnecessary or inappropriate services or is billing Medicare for services not received.

Read more about Fraud and Abuse Hot Line

Retirement Planner Enhancements

Read more about Retirement Planner Enhancements

Please be patient with us while we enhance Retirement Planner to provide better annuity estimating capabilities. Contact your local field office while this service is under construction to speak with one of our Contact Reps who are willingly ready to assist with your annuity estimate needs.