Policy and Systems

Account Support

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You were unable to create an account at login.gov or failed to log in to your account.

For problems with your login.gov account, please contact them directly at login.gov/contact.

Other Service Options

Effective July 1, 2025 - All secure myRRB services and features require a Login.gov account. All PPW accounts have been deactivated. Please create a Login.gov account to ensure uninterrupted access to myRRB services.

About Your Replacement Medicare Card

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We’ll mail your replacement card to the address we have on record within 30 days. If you need immediate proof of your Medicare coverage, you can sign in to your MyMedicare.gov account to print a paper copy of your Medicare card, or contact us toll-free +1 (877) 772-5772 for assistance.

About Your Monthly Rate Verification Letter

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This service is only available if you’re already retired and receiving benefits from the RRB. Your Annuity Rate Verification Letter details your current annuity rate, including the effective date of your total monthly rate and any Medicare deductions. We’ll mail your letter to the address we have on record.

If you want to request a letter verifying your annuity rate now, go to the online request form.

About Duplicate Tax Statement

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The Duplicate Income Tax Statement is a copy of the tax statement issued by the RRB. This statement details payments made to you for the requested tax year. You will receive a general information letter with explanations of items in the statement. Your statement will be mailed to the address we have on record.

About Your Retirement Benefits Estimate

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Our Retirement Estimator generates employee and spouse annuity estimates based on the employee's railroad service and compensation, and any social security wages on file at the RRB. This tool is designed for employees who are not already receiving a railroad retirement annuity.

G90c

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About Your Service & Compensation Statement

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The service and compensation statement is a record of your railroad compensation and service months that are creditable under the Railroad Unemployment Insurance Act and Railroad Retirement Act for each year you worked in the rail industry. It includes what your employer reports annually, and any adjustments made to your service and compensation.

We can provide you with your entire service and compensation statement upon request. For each year you worked in the railroad industry, your service and compensation statement will provide:

About Your RUIA Account

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Your RUIA Account is a summary of the unemployment and sickness benefits that we’ve paid to you. This service lets you see the following information:

Current address;
Current direct deposit information (if any);
The amount and date of your last 5 benefit payments, and the claim period(s) for which the payments were made;
Confirmation of whether we have received your application or latest claim.