Skip to main content
RRB Field Offices open for in-person appointments - Read More...

Search

myRRB
U.S. Railroad Retirement Board U.S. Railroad Retirement Board

 

  • Our Agency
    • Agency Overview
    • Office of the Chairman
      • Chairman
      • Chairman Staff Directory
    • Office of the Labor Member
      • Labor Member of the Board
      • Labor Member Staff Directory
      • Pre-Retirement Seminars
      • Educational Materials
      • Questions and Answers
    • Office of the Management Member
      • Management Member of the Board
      • Management Member Staff Directory
      • 2021 Virtual National Rail Employer Training Seminar (NRETS) Registration (New)
        • Training Material
    • Office of Inspector General
      • Office of Inspector General
      • Audit
      • Investigations
      • Hotline to Report Fraud, Waste and Abuse
      • Library
      • Whistleblower Protection Information
    • Organization Chart
  • Benefits
    • Retirement
      • General Information
      • Downloadable Forms
      • myRRB
    • Survivor
      • General Information
      • Downloadable Forms
      • myRRB
    • Disability
      • General Information
      • Downloadable Forms
      • myRRB
    • Unemployment
      • General Information
      • Downloadable Forms
      • myRRB
    • Sickness
      • General Information
      • Downloadable Forms
      • myRRB
    • Income Tax
      • General Information
      • Downloadable Forms
      • myRRB
    • Medicare
      • General Information
      • myRRB
    • En Español
    • myRRB
  • Employers
    • Employer Online Services
      • ERSNet Login
      • EFTPS.gov
      • Pay.gov
    • Forms
      • Rail
      • Labor
    • Reporting Instructions
      • Rail
      • Labor
      • Creditable Sickness
    • Publications
      • Employer Exchange Newsletter
      • Program and Circular Letters
      • Additional Information
  • Resources
    • Railroad Jobs
    • Legal Information
      • Board Orders
      • The Federal Register
      • Legal Opinions and Board Coverage Decisions
      • Partition of Railroad Retirement Annuities
      • Administrative Staff Manuals Index
    • Pay Debts Online
    • Office of Equal Opportunity
      • Overview
      • EEO Policies
      • Filing A Complaint of Discrimination
      • No FEAR Act
      • Frequently Asked Questions
    • RRBVision Video Library
    • Appeals
    • Railroad Retirement Handbook
    • FOIA Reading Room
    • Glossary of RRB Terms
  • Financial & Reporting
    • Agency Reports
      • Inventories
      • Plans
      • Reports
    • Financial, Actuarial & Statistical
      • Budget and Financial Reports: Current and Projected
      • Performance and Accountability Reports
      • Earnings Limits, Tax Rates and COLAs
      • Annual
      • Monthly & Quarterly RRA and RUIA Data
    • National Railroad Retirement Investment Trust
      • NRRIT Introduction
      • Background Information
      • Reports
      • Correspondence
  • Newsroom
    • News Releases
    • Media Contact
  • Field Office Locator
  • FAQ

 

Filing a Complaint of Discrimination

 

 

 
  1. Home
  2. Resources
  3. Office Of Equal Opportunity
  4. Filing a Complaint of Discrimination
 
 
Filing a Complaint of Discrimination

 

Filing a Complaint of Discrinination

There are laws, regulations, and executive orders that provide protection against discrimination. OEO administers the RRB discrimination complaint program by counseling, coordinating, facilitating, providing mediation, investigating and adjudicating complaints.  OEO processes complaints from RRB employees, former RRB employees, applicants for RRB employment and RRB railroad customers.  The complaint process for employees, former employees and applicants for employment is different than the process for railroad customers.  The different complaint procedures are described below.

EEO Complaint Procedure for RRB Employees, Former RRB employees and/or Applicants for RRB Employment

If you are a RRB employee, former RRB employee or applicant for employment and you believe you have been discriminated against on the basis of your race, color, age (40 years and over), national origin, religion, sex (including pregnancy and gender identity), genetic information, disability (mental or physical), parental status or sexual orientation, you have the right to file a complaint. 

In addition, a person who previously filed an EEO complaint, participated as a witness in someone else's EEO complaint or expressed to management that an employment practice is discriminatory, is protected from retaliation and has the right to file a complaint based on retaliation.

To file a complaint of discrimination, the first step is to contact OEO and request an EEO Counselor.  OEO can be contacted as shown below.:

Office of Equal Opportunity

844 N. Rush Street

Chicago, IL 60611-2092

Email: oeo@rrb.gov

Telephone: 312-751-4942

Facsimile: 312-751-7179

TTY: 312-932-0628

The request must be made within 45 calendar days of the alleged discriminatory act or, if the matter involves a personnel action, it must be made within 45 calendar days after the effective date or the date you became aware of, or should have become aware of the alleged discriminatory personnel action.

A member of the OEO staff will assign your complaint to a trained EEO Counselor who will try and resolve the complaint. You may be provided the option of participating in the agency's Alternative Dispute Resolution (ADR) Program which includes a 3rd party mediator who will work with the participants to resolve the issue(s). If the complaint is not resolved through counseling or ADR, you will be provided an opportunity to file a formal complaint of discrimination.

EEO Complaint Procedure for RRB Customers

A. If you are an employee of a railroad company and you believe you have been discriminated against by your employer, you must contact the Equal Employment Opportunity Commission (EEOC) in your area within 180 days of the alleged discrimination. The RRB does not have jurisdiction to process complaints against railroad employers. For information on how to file a complaint with EEOC, contact them at 1-800-669-4000 or visit www.eeoc.gov to find the office in your geographic location.

B.1 If you believe that the RRB has failed to make agency programs and activities accessible to all qualified individuals with a disability, you may file a complaint under Section 504 of the Rehabilitation Act of 1973.

B.2 If you believe that the RRB failed to make electronic and information technology accessible to individuals with disabilities, you may file a complaint under Section 508 of the Rehabilitation Act of 1973.

Complaints alleging noncompliance under Section 504 (which prohibits discrimination on the basis of disability in agency programs and activities) or Section 508 (which requires accessibility of electronic and information technology) must be in writing and include the complainant's name, address, telephone number and a description of how the agency violated Section 504 or Section 508. The complaint must be submitted within 90 calendar days of the alleged noncompliance or the date you became aware of the noncompliance to the address below.

Director - Office of Administration

Railroad Retirement Board

844 N. Rush Street

Chicago, IL 60611-2092

C. If you believe that you have been subjected to discrimination based on race, color, religion, national origin, sex (including pregnancy and gender identity), age (40 years and over), disability (mental or physical), genetic information, sexual orientation or parental status or excluded from participation in or denied the benefits of a federally conducted education or training program, you may file a complaint under Executive Order 13160. 

Complaints alleging noncompliance under Executive Order 13160 (federally conducted education or training programs) must be in writing and include the complainant's name, address, telephone number and a description of how the agency violated the Executive Order.  The complaint must be submitted within 180 calendar days of the alleged noncompliance or the date you became aware of the noncompliance to the same address shown above.

The Director of Administration will forward all complaints filed under the above procedures to OEO for processing complaints for which the agency has jurisdiction will be investigated.

 

Published by: Office of Equal Opportunity | Phone: (312) 751-4943 | Email: Shiri.Ndang@rrb.gov
To view and download PDF documents, you need the free Acrobat Reader. We recommend using the latest version. Viewers with visual disabilities can go to Adobe's Access Website for tools and information that will help make PDF files accessible.
Get Adobe Acrobat Reader
 
  
To view and download PDF documents, you need the free Acrobat Reader. We recommend using the latest version. Viewers with visual disabilities can go to Adobe's Access Website for tools and information that will help make PDF files accessible.
 
 
 
 
JobsRailroad Jobs
 
HotlineFraud Hotline
RSSField Office Locator
 

 

 
 
RRB Seal
U.S. Railroad Retirement Board
William O. Lipinski Federal Building
844 North Rush Street
Chicago, IL 60611-1275
Toll Free: (877) 772-5772
TTY: (312) 751-4701
Directory: (312) 751-4300

 

Privacy Policy
Policies & Links
Site Map
Contact Us
RRB Careers
Website Feedback

 

PlainLanguage.gov
Data.gov
Benefits.gov
USA.gov
RRB @ Data.gov
Vote.gov

 

Freedom of Information Act
No FEAR Act Data
Office of Special Counsel
Plain Writing @ RRB
Open Gov @ RRB
Office of Inspector General
 
 

Last updated: 10/14/2022