The U.S. Railroad Retirement Board (RRB) has named Randolph “Randy” Hayden as its Director of Policy and Systems, effective January 1, 2023.
In that position, Mr. Hayden will be responsible for developing and improving computer programs and systems, along with necessary forms, instructions, and processes, to calculate and pay benefits under the Railroad Retirement Act (RRA) and the Railroad Unemployment Insurance Act while providing outstanding service to RRB customers. He will be responsible for managing about 55 analysts and staff in Policy and Systems.