A prompt report of any of the events described in this publication will allow the RRB to provide you with accurate and timely benefits and service. For your convenience, most of this reporting may be handled completely by telephone without a trip to the RRB field office. If additional action is required on your part, contact the nearest office of the RRB.
Keep a record of the events that you report to the RRB, the method used to report the event (i.e. telephone, mail), and the date that you reported the event. When writing to the RRB, we recommend that you keep a copy of your report.