In order to establish your eligibility for benefits and to explain your rights and responsibilities in claiming benefits, you may be required to personally report to a Railroad Retirement Board (RRB) representative for an interview. The RRB representative will also answer any questions you may have about your benefits.
The RRB's authority for conducting such interviews is contained in the Railroad Unemployment Insurance Act. Failure to report for an interview could result in a loss of benefits for 30 days if you do not have a good reason for failing to report.