After receiving your completed statement(s), the RRB will decide if you can be paid a Special Guaranty increase in your annuity. If you cannot be paid an increase, the RRB will send you a letter explaining why. If your annuity can be increased, you will receive a letter that shows the amount of your new monthly payment.
Sometimes the RRB will not be able to make a decision on your claim without additional information. If so, you will be contacted by an RRB representative and asked to send us the forms, proofs, or statements that are needed.
Unless you receive a request for additional information, you will be notified of our decision in about three months. If you do not hear from us in five months, please get in touch with the nearest district office of the RRB so that we can find out what is causing the delay.