Public Affairs | RRB.Gov

RRB Scores Well with Railroad Employers

The U.S. Railroad Retirement Board (RRB) earned a score of 77 in a recent survey of railroad employers on their dealings with the agency, utilizing the science of the American Customer Satisfaction Index (ACSI) survey. The study covered the employers' direct contact with agency personnel, along with various forms of electronic communication. This was the first time that railroad employer satisfaction had been surveyed by the RRB, and the score of 77 compares very favorably with the overall ACSI score of 64 for the federal government.

Read more about RRB Scores Well with Railroad Employers

RRB Names Director of Legislative Affairs/Legislative Counsel

The U.S. Railroad Retirement Board (RRB) has appointed Beverly Britton Fraser as Director of Legislative Affairs/Legislative Counsel. The appointment was effective April 18, 2016.

She replaces Director of Legislative Affairs Margaret Lindsley, who retired in February 2016 after more than 35 years of RRB service.

Read more about RRB Names Director of Legislative Affairs/Legislative Counsel

RRB Labor Member Appoints Two Assistants

The Labor Member of the U.S. Railroad Retirement Board (RRB), Walter A. Barrows, has selected Michele L. Neuendorf and Mark L. Thomson to serve in the capacity of Assistant to the Labor Member. The appointments became effective March 9, 2015.

Read more about RRB Labor Member Appoints Two Assistants

RRB Management Member Appoints Marx as Assistant

Natasha Marx has been named as a staff assistant by the Management Member of the U.S. Railroad Retirement Board (RRB), Steven J. Anthony. At the time of her appointment, Ms. Marx was an auditor in the agency's Office of Inspector General (OIG).

In her new position, Ms. Marx will advise and assist the Management Member in reviewing fiscal and policy matters, information technology initiatives and legislative proposals related to administration of the RRB and its benefits programs.

Read more about RRB Management Member Appoints Marx as Assistant

RRB Labor Member Appoints Nancy V. Russell as Legal Counsel

Nancy V. Russell has been named Counsel to the Labor Member of the U.S. Railroad Retirement Board (RRB), Walter A. Barrows. The appointment is effective upon the January 2013 retirement of Thomas W. Sadler, who has worked for the Labor Member's office since 2003.

Read more about RRB Labor Member Appoints Nancy V. Russell as Legal Counsel

Flagship Initiative

American Customer Satisfaction Index Web-Based Survey

Read more about Flagship Initiative

Participation & Collaboration

Participation & Collaboration

Read more about Participation & Collaboration

Transparency

Transparency

Read more about Transparency

Activities and Milestones

The Open Government Directive requires Federal agencies to take the following steps toward the goal of creating a more open government:

Publish Government Information Online
Improve the Quality of Government Information
Create and Institutionalize a Culture of Open Government
Create an Enabling Policy Framework for Open Government

Publish Government Information Online

Read more about Activities and Milestones

Open Government Plan

Introduction

The Railroad Retirement Board (RRB) Open Government Plan is a public roadmap detailing current practices that incorporate the principles of the President's January 21, 2009, Memorandum on Transparency and Open Government into the agency's core mission objectives, and the strategy to advance such practices in the future. The Open Government Directive emphasizes the principles of transparency, participation, and collaboration; together forming the cornerstone of an open government.

Read more about Open Government Plan