You can locate the nearest RRB office by calling 1-877-772-5772 or by visiting RRB field office where you can also send a secure message.
When you report an event, be sure to include all of the following:
- The student's railroad retirement claim number;
- The railroad employee's name and the student's name;
- Your daytime telephone number;
- A clear explanation of what event you are reporting;
- The exact date (month, day, year) of the event; and,
- If you are reporting work, include the name of the employer and the estimated earnings for the year.
When reporting a change of address, include the new address, the old address and the date the student will start receiving mail at the new address.