Jacksonville, FL

RRB Office Location

30.3257977, -81.6650523

Contact Info

Address

550 Water Street, Suite 220
Jacksonville, FL 32202-4411

Hours

9:00 AM THRU 3:00 PM - Monday THRU Friday
Closed on Federal Holidays

Secure Message

Send a Secure Message

Phone

(877) 772-5772

Fax

(904) 232-2874

Non-Scheduled Service

For the convenience of persons who are not able to visit the district office shown above, in-person service is provided as needed at the following locations. Please call the toll-free number listed above or write to the office shown above to request an appointment. Most business can be conducted by phone.

Alabama
Dothan, AL

Florida
Gainesville, FL
Marianna, FL
Ocala, FL
Port Orange, FL
Tallahassee, FL

Georgia
Brunswick, GA
Savannah, GA
Valdosta, GA
Waycross, GA

Counties Serviced

Counties Serviced by this Office

Alabama: Dale, Henry, Houston, Geneva

Georgia: Brantley, Grady, Brooks, Lanier, Bryan, Liberty, Camden, Long, Charlton, Lowndes, Chatham, McIntosh, Clinch, Pierce, Decatur, Seminole, Effingham, Thomas, Echols, Ware, Glynn, Wayne

South Carolina: Beaufort, Jasper

Florida: Alachua, Flagler, Lafayette, Suwannee, Baker, Franklin, Leon, Taylor, Bay, Gadsden, Levy, Union, Bradford, Gilchrist, Liberty, Volusia, Calhoun, Gulf, Madison, Wakulla, Clay, Hamilton, Marion, Washington, Columbia, Holmes, Nassau, Dixie, Jackson, Putnam, Duval, Jefferson, St. Johns

Office Information

If you will be visiting our office, call 1-877-772-5772 during normal business hours, to set up an appointment.

Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business online using myRRB.