Des Moines IA | RRB.Gov

RRB Office Location

41.5864056, -93.6201496

Contact Info

Address

Federal Building, Room 921
210 Walnut Street
Des Moines, IA 50309-2116

Hours

9:00 AM THRU 3:00 PM - Monday THRU Friday
Closed on Federal Holidays

Secure Message

Send a Secure Message

Phone

(877) 772-5772

Fax

(515) 288-1437

Non-Scheduled Service

For the convenience of persons who are not able to utilize the services at the district office shown above, in-person service will be provided as needed at the following locations. Contact the district office shown above to schedule an appointment.

Iowa: Boone, Burlington, Cedar Rapids, Dubuque, Fort Dodge, Fort Madison, Marshalltown, Mason City, Ottumwa, Waterloo

Counties Serviced

Counties Serviced by this Office

Iowa- All counties except: Clinton, Fremont, Harrison, Lyon, Mills, Monona, Montgomery, Muscatine, Page, Plymouth, Pottawattamie, Scott, Sioux, Woodbury

Missouri - Clark, Scotland

Office Information

If you will be visiting our office, call 1-877-772-5772 during normal business hours, to set up an appointment.

Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business online using myRRB.