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New York, NY
 
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If you will be visiting our office, call ahead for an appointment. Most RRB field offices are open to the public from 9:00 a.m. to 3:30 p.m., Monday through Friday.

Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business on-line with RRB's Benefit Online Services.


District Office Information

Location 26 Federal Plaza
Suite 3404
New York, NY 10278-3499
Hours 9:00 AM THRU 3:30 PM
Monday through Friday except Federal Holidays
Telephone (877) 772-5772
Fax (212) 264-1687
Secure Message Send a secure message

Non-Scheduled Service

For the convenience of persons who are not able to utilize the services at the district office shown above, in-person service will be provided as needed at the following locations. Contact the district office shown above to schedule an appointment. 

Connecticut
Hamden, CT
State of Connecticut Unemployment Job Service
37 Marne St
 
New York
Middletown, NY
Department of Labor
33 Fulton Street 2nd Fl
Poughkeepsie, NY
Metro North Commuter Railroad
41 Main St
Peekskill, NY
Social Security Administration
1 Park Place, 3rd Fl
White Plains, NY
Social Security Administration
297 Knollwood Rd

Counties Serviced by this Office

Connecticut
Fairfield
Middlesex
New Haven
New London
 
New York
Bronx
Dutchess
Kings
New York
Orange
Putnam
Richmond
Rockland
Westchester
Serviced by Westbury, NY Office
Queens

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Link to RECOVERY.gov
RECOVERY.GOV
Link to USA.gov: The U.S. government's official web portal. U.S. Railroad Retirement Board
844 North Rush Street
Chicago IL, 60611-2092
Toll Free: (877) 772-5772
TTY: (312) 751-4701
Directory: (312) 751-4300
Contact an RRB office near you
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Date posted: 02/25/2009
Date updated: 02/25/2009