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Cleveland, OH
 
District Office Info Scheduled Service Non-Scheduled Service
Counties Serviced Canadian Service Additional Contact Info

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If you will be visiting our office, call ahead for an appointment. Most RRB field offices are open to the public from 9:00 a.m. to 3:30 p.m., Monday through Friday.

Persons who plan to visit a representative at any location can help us give better service if they will telephone, write or send a secure message to the office in advance. Always furnish your social security number and the type of information you need. You may be able to conduct your business by telephone and save a trip.

You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain automated information about unemployment and sickness benefits, request a letter showing your current monthly annuity rate, request a replacement Medicare card and more. You may also obtain information and do some business on-line with RRB's Benefit Online Services.


District Office Information

Location AJC Federal Building, Room 907
1240 East Ninth Street
Cleveland, OH 44199-2001
Hours 9:00 AM THRU 3:30 PM
Monday through Friday except Federal Holidays
Telephone (877) 772-5772
Fax (216) 522-2320
Secure Message Send a secure message

Scheduled Service

Ohio Time Service Dates
Conneaut
Conneaut Human Resource Center
327 Mill Street
9:30 AM - 11:00 AM Feb 17
Apr 21
Jun 16
Aug 18
Oct 20
Dec 15
Toledo
Social Security Office
Four Seagate, 10th floor
Summit and Jackson Streets
10:00 AM -12:00 NOON Jan 14
Mar 11
May 13
Jul 08
Sep 09
Willard
Senior Enrichment Center
315 E. Tiffin St. (State Route 103)
9:30 AM -11:00 AM Feb 11
Apr 08
Jun 10
Aug 12
Oct 14
Dec 09

Non-Scheduled Service

For the convenience of persons who are not able to utilize the services at the district office, in-person service will be provided as needed at the following locations. Contact the district office shown above to schedule an appointment. 

Ohio
Canton
Marion

Counties Serviced by this Office

Ohio
Allen Ashland Ashtabula
Auglaize Coshocton Crawford
Cuyahoga Defiance Erie
Fulton Geauga Hancock
Hardin Henry Holmes
Huron Knox Lake
Lorain Lucas Marion
Medina Mercer Morrow
Ottawa Paulding Portage
Putnam Richland Sandusky
Seneca Stark Summit
Tuscarawas Van Wert Wayne
Williams Wood Wyandot

Privacy Policy Policies & Links Freedom of Information Act No FEAR Act Data Frequently Asked Questions About Us

Link to RECOVERY.gov
RECOVERY.GOV
Link to USA.gov: The U.S. government's official web portal. U.S. Railroad Retirement Board
844 North Rush Street
Chicago IL, 60611-2092
Toll Free: (877) 772-5772
TTY: (312) 751-4701
Directory: (312) 751-4300
Contact an RRB office near you
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Date posted: 02/18/2009
Date updated: 02/18/2009