If you will be visiting our office, call ahead for an appointment. Most RRB
field offices are open to the public from 9:00 a.m. to 3:30 p.m., Monday through
Friday.
Persons who plan to visit a representative at any location can help us
give better service if they will telephone, write or send a secure message to
the office in advance. Always furnish your social security number and the type
of information you need. You may be able to conduct your business by telephone
and save a trip.
You can call the RRB Help-Line toll free at 1-877-772-5772 to obtain
automated information about unemployment and sickness benefits, request a letter
showing your current monthly annuity rate, request a replacement Medicare
card and more. You may also obtain information and do some business on-line
with RRB's Benefit Online Services.
District Office Information
Non-Scheduled Service
For the convenience of persons who are not able to utilize the services at the
district office, in-person
service will be provided as needed at the following locations. Contact the
district office shown above to schedule an appointment.
Asheville
Social Security Office
800 Centre Park Dr. |
Fayetteville
2153 E. Joyce Blvd. |
Greenville
Social Security Office
102 Eastbrook Drive |
Hamlet
CSX Yard
Office A, 2nd Floor |
New Bern
Social Security Office
2822 Neuse Boulevard |
Raleigh
Whitaker Mill Senior Center
401 E. Whitaker Mill Road |
Rocky Mount
CSX Yard Office
South Church Street |
Salisbury
Social Security Office
1816 E. Innes St. |
Wilmington/Leland
CSX Transportation Office
407 Old Mill Road |
Winston-Salem
Social Security Office
5205 University Parkway |
|
|
Aiken
151 Corporate Parkway |
Charleston
CSX Transportation Office
2700 Bennett Yard Road |
Columbia/Cayce
Norfolk-Southern RR (Safety Bldg.)
1770 Andrews Road |
Conway
Social Security Office
2153 E. Joyce Blvd. |
Florence
CSX Transportation Office
George McNeill Bldg
100 Oakland Avenue |
Greenville
Federal Building
300 E. Washington Street |
Greenwood
Social Security Office
115 Enterprise Ct., Suite C |
Spartanburg
Social Security Office
140 Magnolia Street |
|
Counties Serviced by this Office
|
All counties in North Carolina except: |
|
Serviced by the Richmond District Office |
|
Camden |
Gates |
|
Chowan |
Pasquotank |
|
Currituck |
Perquimans |
|
|
|
All counties in South Carolina except: |
|
Serviced by the Jacksonville District Office |
|
Beaufort |
Jasper |
|
|
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